We are not able to process returns.
We are only able to offer exchanges for products damaged due to shipping within 7 days of an item’s delivery. After 7 days, we will not be able to process or honor any exchanges. If your item is damaged, please contact us using our online form, including your order confirmation number in the “Subject” field.
After an order has been submitted, we are not able to cancel, edit or add any additional products to your order.
Since we are working hard to process and ship your order as fast as possible, any additional changes can not be made after your order has been confirmed.
If your puzzle is damaged due to shipping, you must contact us through our online form within 7 days of the item being received. Please include the order confirmation number in the “Subject” field. Additionally, please original packaging and shipping materials for future reference.
If an item is backordered, then it will be updated on the site. If you have further questions, please use the form below to contact us.
You should expect your order to arrive around 5 to 7 days after your order has been fulfilled.
We are only shipping within the United States at this time.
