Frequently Asked Questions


Since we are working hard to process and ship your order as fast as possible, any additional changes can not be made after your order has been confirmed.

If your puzzle is damaged due to shipping, you must contact us through our online form within 7 days of the item being received. Please include the order confirmation number in the “Subject” field. Additionally, please original packaging and shipping materials for future reference.

If an item is backordered, then it will be updated on the site. If you have further questions, please use the form below to contact us.


You should expect your order to arrive around 5 to 7 days after your order has been fulfilled.

We are only shipping within the United States at this time.